TradieMargin Support
App help, directory support, Job Feed help and content reports.
Need a hand?
TradieMargin business records such as quotes and invoices are primarily stored locally on your iPhone. Before troubleshooting anything that could affect local app data, create a TradieMargin backup if you can.
Send TradieMargin a support request
Use this form for app help, directory changes, Job Feed issues, privacy requests, or to report a job, review or business listing.
How do I restore my Pro subscription?
Open TradieMargin’s Pro or subscription screen and choose Restore Purchases. Make sure the iPhone is signed into the Apple account that originally purchased the subscription.
How do I cancel or change my subscription?
Apple manages TradieMargin Pro billing on iPhone. Open Settings → your Apple Account → Subscriptions, then select TradieMargin.
Where are my quotes, invoices and business records stored?
TradieMargin is designed to store its core business-management records locally on the device. Marketplace information such as directory listings, posted jobs, selected job photos, job responses and verified ratings uses TradieMargin's online services.
Will deleting the app remove my data?
It may remove locally stored business records. Create a TradieMargin backup before deleting or reinstalling the app if you need to keep those records.
Why did a reminder not appear?
Check that notifications are enabled for TradieMargin in iPhone Settings. You can also use the app’s reminder sync control to recreate upcoming local reminders.
How does Job Feed protect customer contact details?
Contact details are not shown in the matching Job Feed. A tradie receives the customer's contact details only after that customer selects the business for the job.
How do verified ratings work?
Verified ratings unlock only after a customer selects a tradie and that TradieMargin job is marked completed. The customer can rate the tradie and the selected tradie can rate the customer. Report anything abusive or inaccurate using the support form above.
How do I edit or remove my directory listing?
Connected tradies can edit supported listing details from My Listing → Edit Listing in the app. For removal, ownership issues, tier corrections or anything you cannot change in-app, send a directory support request above.